Anti-Discrimination and Language Assistive Services

LIFE Pittsburgh complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, religion, or sex. LIFE Pittsburgh does not exclude people or treat them differently because of race, color, national origin, age, disability, religion, or sex.

Communication Assistance

LIFE Pittsburgh provides free aids and services to help people with disabilities communicate effectively with us, including:

• Qualified sign language interpreters

• Written information in other formats, such as large print, audio, and accessible electronic formats

Language Assistance

LIFE Pittsburgh provides free language assistance services for people whose primary language is not English, including:

• Qualified interpreters

• Written information in other languages

If you need communication or language assistance services, please call 412-388-8050 (TTY: 711).

How to File a Complaint

If you believe LIFE Pittsburgh has failed to provide these services or has discriminated in another way on the basis of race, color, national origin, age, disability, religion, or sex, you may file a complaint with:

LIFE Pittsburgh Attn: Johanna Dickman, Director of Quality & Compliance 875 Greentree Road, One Parkway Center, Suite 200 Pittsburgh, PA 15220 Phone: 412-388-8050 ext. 6326 (TTY: 711) Fax: 412-388-8055 Email: jdickman@lifepittsburgh.org

You may file a complaint in person or by mail, fax, or email. If you need help filing a complaint, LIFE Pittsburgh is available to assist you.

You may also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically or by mail or phone:

U.S. Department of Health and Human Services 200 Independence Avenue, SW, Room 509F, HHH Building Washington, DC 20201